How do I port/transfer my number from a competitor?

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Highlighted
Organizer

I'm interested in coming to TELUS from a competitor.  I would like to keep my existing phone number.  Do I have to do anything special to transfer over?  What are my first steps?

Highlighted
Neighbour

Transferring your number is a very simple task. The information needed is your current providers account number, the PIN for the account, the phone number and if possible the IMEI from your current phone. (It does not hurt to bring in the phone to check for a Trade In Credit, which you can use towards the purchase of your new Telus device). You must also be the account administrator for the current account and it can not be in a delinquent status. Telus will take care of the rest.

Hope that helps