How do I get my current phone connected to my online account, when my old phone is still on it?

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Resident
I switched over my phone a couple of years ago and I haven't been able to connect my new iPhone 4s since.
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Moderator
Moderator

Hi, the phone that's active should be the one that you see on your online account. Are you able to tell me if your online account displays the proper sim card number?

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Moderator
Moderator

Looks like another case of drive-by-posting @SuperFred !  Gone with the wind! lol Robot LOL