How do I access my account details or number associated with my prepaid account

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Highlighted
Resident

need to access my prepaid account number to link my account to my profile so i can login successfully and manage my prepaid plans and add ons

Highlighted
Community Power User
Community Power User

If you didn't make a note / keep a record when you purchased the service (it should be on your receipt / contract), you will need to call in with your phone number, and PIN or other credentials, to learn the account number.  I agree managing the account through the computer interface is easier than through the phone.

NFtoBC
If you find a post useful, please give the author a "Like"
Highlighted
Resident

i need my account number for my 5875968658 prepaid number


Highlighted
Community Power User
Community Power User

Please read the post previous to yours. 

NFtoBC
If you find a post useful, please give the author a "Like"
Highlighted
Resident
i have the same problem but I brought mine (unlocked) and bought a Sim card and i can't access those informations