04-01-2016 03:28 PM
My son leaves his data turned off all the time (cause he is a good kid) yet his account still shows data usage, even while he is sleeping and his phone is not in his room. I have checked that all the apps have data turned off as well as the main data off
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04-02-2016 12:15 AM
How have you determined data is off?
04-01-2016 05:35 PM
What phone is he using? Some use data to download updates in the background, even if data is turned off.
04-02-2016 12:15 AM
How have you determined data is off?
04-02-2016 12:13 PM
My son has had this issue using an iPhone 5s.
A little help here: http://lifehacker.com/5957947/how-to-figure-out-which-apps-are-using-your-smartphones-cellular-data-...
I've never had the issue. I use Norton on my phones. Norton's App Advisor tells me when an app will use high background data, then I don't install it. Norton also scans my installed apps for changes in app behavior, and then warns me so I can uninstall problem apps. Norton has saved me loads of trouble. 🙂