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Data top up usage

Lisa2
Just Moved In
I bought a top up 2G and shortly after got a text saying my data was used. Where or how can I tell if my top up data is all used up
1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

Can you provide more detail? The term 'Top up' usually refers to prepaid accounts, and the maximum single top up is 1GB of data

 

In the My Account section, you can see your prepaid transactions and usage to learn your status. From there you can see when your top up was applied, and the data consumed since. It is possible the text you received was due to the consumption of your previous data bucket. 

If you are on a post-paid account, My Account will show your data consumption. 

 

 

NFtoBC
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View solution in original post

1 REPLY 1

NFtoBC
Community Power User
Community Power User

Can you provide more detail? The term 'Top up' usually refers to prepaid accounts, and the maximum single top up is 1GB of data

 

In the My Account section, you can see your prepaid transactions and usage to learn your status. From there you can see when your top up was applied, and the data consumed since. It is possible the text you received was due to the consumption of your previous data bucket. 

If you are on a post-paid account, My Account will show your data consumption. 

 

 

NFtoBC
If you find a post useful, please give the author a "Kudo"