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Charges, including add-ons

HIble
Just Moved In
Explanation of charges and to have phone unlocked
1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

Have you reviewed your invoice through 'My Account'? It will have the details of your charges in fine detail. You'll need to connect with Telus directly to get your phone unlocked.  You can call as described in the 'Contact Us' or reach them through their Facebook page or Twitter account. The latter two options may be the most time efficient.

 

Also see this post.

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post

1 REPLY 1

NFtoBC
Community Power User
Community Power User

Have you reviewed your invoice through 'My Account'? It will have the details of your charges in fine detail. You'll need to connect with Telus directly to get your phone unlocked.  You can call as described in the 'Contact Us' or reach them through their Facebook page or Twitter account. The latter two options may be the most time efficient.

 

Also see this post.

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post