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Can't access my account

So im new at telus , at the store the representative told us to DL and make an account on Telus my account , then i made it . The next morning i really dont know what happened and i need to log in again , but i cant idk why. And it says 5 attempts my account will be locked or i should reset my password , and i reset it . But everytime im logging in its like i have to finish my registration and everytime im entering our account number it says that i need to be approved by the account manager. help pls thanks

Community Power User
Community Power User

Any account related issues, you will need to Contact Telus to fix your account issues. You'll have to provide them some information, so they can access your account.