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Can a prepaid subscriber convert a very large credit to a post-paid plan?

Borgieboy
Just Moved In
 
1 ACCEPTED SOLUTION

Pamely
Ambassador
Hey, once you migrate to postpaid the maximum that you can carry to your new postpaid account is $100. the rest wont be able to be transferred.

What you can do is you can transfer balance to a different prepaid account to your loved ones or so. 🙂 I hope this will help you.

View solution in original post

3 REPLIES 3

RS
Connector

Hi Borgieboy- yes a prepaid subscriber can convert their prepaid service credits to a new post-paid plan. Just call TELUS customer service to help with the account setup and transfer.

 

 

Pamely
Ambassador
Hey, once you migrate to postpaid the maximum that you can carry to your new postpaid account is $100. the rest wont be able to be transferred.

What you can do is you can transfer balance to a different prepaid account to your loved ones or so. 🙂 I hope this will help you.

AG
Just Moved In

Hey, I found out that TELUS now allows people to transfer their entire prepaid balance into a postpaid account.