December
December
Hi @Alicia2
Sorry to hear about this.
There are a few things to consider when it comes to Connected devices, here you can check more details https://www.telus.com/en/mobility/connected-devices?linkname=Connected_Devices&linktype=ge-meganav
If conditions are met and you are still unable to use data with your connected device, our tech support over the phone should be able to further investigate.