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Resident
Trying to register to get the "my account " app up and running and I keeps registering and at the end it says they sent me a email and I should get it in 60 minutes but I've been trying for days now with no email? I checked my junk and spam Mail with no luck. Can someone please help me out?
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Community Power User
Community Power User

Try registering for an account online. Likely work better.


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TELUS Employee
TELUS Employee

As it's Tuesday now, if you still have not gotten in, please call *611 or chat online. I have had multiple customers with this issue. It can take up to 24 hours sometimes.

Mobility Client Care Rep