Account showing less minutes than I should have

[Moofey]

One question that I forgot to ask in my previous topic: When I renewed/transferred ownership of my number, the plan I picked came with 300 minutes. When I check my account though it only shows that I have 100.

If I only have ten days between the start of my contract and the end of my first billing cycle, is this normal?

[NFtoBC · Accepted solution]

Yes, your first period is shortened, and the minutes pro-rated over the period, which is why you see only 100 of 300 minutes. Once the a new billing period begins, you will have your expected days and minutes.