611 automatically hangs up on me!! Where is customer service??? Someone call me ASAP please

[Imf]

I can’t even get that far. I just get call failed. And I’ve been waiting all day for live chat online. Have been disconnected from massive line twice. Not impressed!

[nick6425]

i had the same problem today when trying it out. When i call the normal phone number (the 1-866 one) all i get is that the number is no longer in service. I mean, how on earth are we supposed to talk to someone about our problems when their own numbers don't work?!

[NFtoBC · Accepted solution]

All the carriers networks seem to be overwhelmed due to the current 10GB for $60 BYOD offer. You can try to connect with the Telus folks through their Twitter or Facebook presence, so at least you need not hang on the phone waiting.

[canucks4life]

ROFL

Please hold while we connect you to a Mobility Service Agent for Billing or customer service.

All of our agents are currently serving other customers. There are 1012 people ahead of you in the queue.

Tried toll free # as well doesn't even ring just dead air.