This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.
I have 2 phones on one account (One for my wife one for me)
I used to see both on my account but now only one after a chat about not being able to get into the account.
How do I set it up to see both phones again?
Solved! Go to Solution.
At this point, you might be best to call in to get things sorted out. It appears one of the numbers was detached from your account, and there is limited ability to manage phones without independent account numbers through the self-serve portal.
Give the Customer Service reps at Telus a call, and it should be sorted out in short order.
If you find a post useful, please give the author a "Like"