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Did I miss the deadline for the 2017 calendar ?? Have had one every year..love the animals.
We are extremely disappointed in the decision to cancel the annual printed Telus calendar, having been loyal, and I do mean loyal, having spent considerable dollars on a monthly/annual basis for Telus phone, internet and mobility services customers for MANY years. There goes the one "freebie" that Telus provided to their customers. Shame on you for knuckling under to the bean-counters and ignoring your long-time support base.
This is the worst Telus news ever! I have absolutely no use for a digital calendar. I have been a Telus customer for over 10 years and this has been the first year that I am consistently dissatisfied with their service and customer service ... and now no calendar to keep me hanging on. Guess it is time for me to start shopping. I never expected Telus to make up such an obvious untruth in order to justify saving a dollar. I cannot begin to describe how very disappointed I am in Telus ... the calendar is just icing on the cake and it is more about the lame excuse than anything else. I first signed up with Telus because of their cute commercials and awesome calendars ... yep, marketing works. I stayed with them because of their awesome customer service and because of their cute commercials and awesome caledars ... yep, excellent customer service and marketing keeps customers. I am running out of excuses to stay a customer. I don't get data service unless I am connected to my internet at home ... I am constantly getting notices that I am roaming in the U.S. when I am at my office in Kingston (Ontario, Canada). I get terrible reception and dropped calls more frequently than ever in 10+ years. And their customer service department could not care less. They have blamed me and they have blamed my new phone. Really?! And that is why I am spending almost $150 per month? And I don't even get a calendar once a year for that??
And is Telus going to give us a credit on our bill to pay for the printing of each month?? I would like the same glossy paper and quality ink as in the previous calendars Telus previously provided.
Well ... This is very disappointing. I've been getting wall calendars from you for many years. It was always a treat looking at the awesome pictures each month. Who the heck wants an electronic calendar cluttering up their system? BOO!!
I too am extremely disappointed that Telus is not issuing a hard copy Calendar this year. This has been an annual Christmas gift to my granddaughter who loves the animal pictures and stickers. She made me feel very special whenever she received the calendar as it was so unique and charming. Some of her friends were a wee bit envious and wanted a calendar as well.
Telus can improve its customer service by deeply listening to and making their customers feel like number 1. Cancelling the 2017 wall calendar makes me feel unvalued and awful.
Telus The future is not friendly and thanks for breaking your magical connection.
You guys suck!!! there are lots of people that use paper calendars and all you are doing is downloading the cost to the customers by making them print it out. you should be ashamed of yourself for such a stupid answer!!
Very disappointed in TELUS. Looked forward to the calendar every year and this so called digital calendar they are replacing it with, no one cares about it! I personally will not use this digital calendar and think this is TELUS way of cheaping out the customer. I hope you guys are happy with yourself and this silly idea! You have lost a lot of respect over this and honestly hope this bites you in the butt.
As a long time customer I do not believe that there is a decline in demand for the calendars.
I always thought of the calendar as a customer appreciation token. Obviously Telus does not care much for their customers.
I'm sure they make a heck of a lot of money from their customers to be able to afford to print calendars.
Maybe they should take orders from their customers and only print calendars for those requesting one. Then they can see how much of a decline in demand there is. Not!
You can add me to the list of people who are disappointed by this news of you going digital with the calendar. I don't even use the calendar on my smartphone, so i doubt I would use yours.
Telus has forgotten that there is a large segment of the population who do not use digital calendars - seniors. The cause of a decline of demand, if true, may be because some seniors do not have access to or do not use computers and hence do no know to order the calendars online. It is bad enough we have to print our own bills, now we can't even get a nice calendar for being loyal customers. I have 3 accounts (I pay for my parents) for phone, TV, internet. You have either forgotten us or decided we are not important to you because we tend not to want to move around to other suppliers. You could have asked us months ago and then print only the number requested. Shame.
I agree. Everyone already has a digital calendar of some sort. The pleasure of the Telus calendar was hanging them up and looking at the beautiful animal pictures. Also loved the stickers. They were fun placing on cards for my nieces. This takes a lot of fun out the new year. I might as well switch to a lower cost provider.
If there was so little demand, why was it so hard to a calendar in previous years? If Telus wants to cheap out on customer service, at least be honest and tell us that you are trying to save money, not that there is not enough of a demand. I would have a hard time trying to pin my cellphone to my wall, to use a digital calendar. Eric1950
I am also disappointed! The Telus Calendar is a favorite in our house, my 2 year old son loves seeing the new animals each month (and counting them!). For a while it was even his favourite "book". When we rejoined Telus 3 years ago I told my husband "Yay! Now we get the calendar again!" I hope Telus sees the error in this decision and brings it back next year. And sorry, but being able to print out the digital one doesn't cut it.
I am very disappointed Telus has discontinued the traditional wall calendar. I look forward to this calendar every year! I like the cute animals pictured on every turn of the page. I am a senior and being from "the old school" appreciate a wall calendar to write appointments, reminders, etc. on. Please give us back the traditional wall calendar.
Making your customers feel that Telus thinks we're stupid is insulting.
Like seriously, what's wrong with you people. Buy one at the store like regular people. A freebie is a freebie. You don't join a company because of something you can either get at the dollar store or at your nearest Chinese restaurant.
I also am very disappointed. I tried to get a second 2015 calendar and was told only 1 per household.
It was your cost not public demand.
No Telus perks at all anymore.
Digital calendar with printability is plain stupid.
I pay $73.45 per month, electronic paperless e-bill, no cost to you. I guess when my contract ends so will my Telus account.
I want a paper printed 2017 Calendar, and I want them to continue. Always something to look forward to. May seem silly to you, but world is depressing at times, and we are in -30's with wind chill- and looking at your calendar daily lightens the day.
Don't need digital or special cards or stickers, just the darn calendar.
We have earned it!
Please keep me as a great customer, I ask you.
I have a hard time believing the demand for the calendar was declining. In years gone by I had ordered one for each of my 3 cell phone accounts, and 1 for my home phone. Then I would order one on behalf of my senior parents' home phone account and also my mother-in-law's home phone account, as they had no access to the internet to do so, but were entitled to have one. So, that's 6 in total right there.
I agree with a lot of the posted comments...it is either a cost-cutting measure for Telus, or they just want to get out of the calendar business.
So much for rewarding loyal customers (who pay a pretty penny for their services) with a small "perk" to say "thank-you" for their business!
Telus was always known as a "customer friendly" organization. The Telus Calendar war a brilliant idea to bond with customers.
But it seems that in today's TECH World the need for constant change trumps everything. Even great marketing ideas must go.
The "customer" really does not count anymore! We must change everything for the sake of change!
What a pity. CharlesP