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WCB3000N is not showing up on my network. What am I doing wrong?

idontgetit
Just Moved In

It's hooked up correctly. Any suggestions?

3 REPLIES 3

idontgetit
Just Moved In

I have recently moved it to a more central location to improve my home's wifi signal, but it doesn't show up on the home page.

NFtoBC
Community Power User
Community Power User

Is is connected by Ethernet or Wi-Fi?


If you have moved it outside your Gateway's Wi-Fi signal reach, it can't extend a signal it can't receive.


NFtoBC
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Telus_Tech
Advocate

@idontgetit


Hi,


Make sure both the power cable is plugged in, and that there is an ethernet (cat5) cable running between your modem (plugged into lan ethernet) and your wireless extender.


If it's still not being detected, then try resetting the extender. There is a small reset button in the back of it.


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