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Telus Reward

afsoonkaboli
Neighbour

I redeemed my TELUS reward on July 3rd but as soon as I got the code to use the account it said code is invalid .I contacted Cafeyn .they said that code expired on June 30. how this is possible ? I called TELUS and chatted with agents and they supposed to call me back regarding but they didn't . This is frustration and I am surprised with TELUS?

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

That's definitely odd. We may need to get your account info to have our Rewards team look into it. We'll send you a private message to discuss further.