08-10-2022 12:46 AM
I found out about this from https://forums.redflagdeals.com/telus-add-1-5-credit-card-processing-fee-starting-october-pending-cr...
If this is the case going forward, can I get back paper billing so that I can make payments through the bank?
09-16-2022 04:17 PM
Received my notification today that I will be charged the 1.5% credit card processing fee.
I have switched to paper billing.
09-16-2022 04:21 PM
09-16-2022 04:49 PM
Paper billing isn't going to avoid the fee.
09-16-2022 07:28 PM
"Paper billing isn't going to avoid the fee"
It's a 2 step process:
1) Cancel the payment method
2) Switch to paper billing
You will be mailed a bill. How you pay it is up to you.
You may still choose to pay by Visa. I can think of a number of reasons why you might.
It is, admittedly, a picayune strategy. But it is direct response to a picayune initiative.
It will be interesting to see how the competition responds. If the competition were me then I would be cranking out amusing "Oh Really??" commercials ridiculing the initiative.
For those old enough to remember there was a kerfuffle many years back when a number of gaming companies tried to restrict the resale of game CD's.
Sony had a great response (Link is to a Sony ad on Youtube)
09-16-2022 07:34 PM
10-30-2022 01:59 AM
11-04-2022 09:04 PM
09-16-2022 05:10 PM
They will charge you the cost of the paper too, sadly and you will still pay the fee
You need to change the payment method
10-29-2022 07:37 PM
11-04-2022 09:03 PM
09-16-2022 04:51 PM
Well, TELUS sure bungled the email notification, didn't they.
The headline of the email reads "Lorem ipsum dolor sit amet", which translates to "pain is an illusion".
So, um, the pain of increasing the cost of doing business with you is just an illusion, is it?
In the email, it notes that it's an upcoming change "to your mobility account".
I don't have an active Telus mobility account. Only Home Services.
09-16-2022 05:07 PM - edited 09-16-2022 05:08 PM
This morning I received the email too and I don't have a mobility bill either but for sure they will suck 1.5%+ taxes from my CC
😡 Going to do something to avoid it as soon as I get the next bill, before October 17th
09-16-2022 05:24 PM
09-16-2022 05:29 PM
I don't know how much your bill is, but say it's $100. Is your time really worth $1.50 something to go to the bank, take out cash, and then go to the store? What Telus is doing is silly, but that's an even sillier reaction.
09-16-2022 05:56 PM
Maybe, maybe not. Will be a fun giggle the first time standing and waiting for Telus staff to teach themselves how to deal with cash. (Hmmm. Bill is $107.75 and customer handed me six twenty dollar bills. Now what?)
09-16-2022 05:45 PM
Received an official email today from Telus with the body title "Lorem ipsum dolor sit amet". 🤔
It says I can pay by Visa Debit, but when I go to Billing on their website the only options are credit card and chequing account. What gives?
09-16-2022 05:55 PM
If you choose "chequing account", that will let them into your bank account. I've set them up as a payee in my online banking, and I'll pay them when I receive my online bill notification. That way, I'm in control of the payment. I really have no idea why some people are getting so bent out of shape over this - Just pay them as a payee from your bank account - Is this worth all the stress that some of you are creating for yourself?
09-16-2022 06:04 PM
10-29-2022 07:16 PM
I really do not think that Telus, will ever reverse this decision - Good luck with that.
10-29-2022 07:27 PM
11-04-2022 09:11 PM