My Account currently offline


Oh, the irony.


Telus just sent around a note that as of the end of the month you'll need to use My Account to access Optik content online:


We're making changes to the way you log in to the Optik TV App.
Beginning Oct. 29, you will need to log in to the Optik TV App using your My TELUS login.


And then My Account became unable to access:


Active Outage

Unable to login to My TELUS

Start Time: October 9, 11:07 AM

Last Updated: October 9, 11:08 AM


Impacted Services

Home Phone

Mobile - Voice

Optik TV




Undetermined at this time



Customers are currently unable to login to My TELUS. We are working to resolve this impact as soon as possible and apologize for the inconvenience. For more information and updates, please refresh this site in the next 90 minutes.