How can I get Telus to stop calling me?

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Resident

At least once every 2-weeks, I get a call from India trying to sign me up for Telus services.  I've told them on no less than three occasions to stop calling me and to take me off their contact list.

 

No such luck!  I am so sick and tired that as soon as I hear the 'accent'...I just hang up!  Telus….get you marketers under control!

Rockstar

Could be a scammer. Have you  searched he phone number. Weird  area code will tell you it is not Telus. Then report it to Telus at ( abuse@telus.com ) I have reported numerous numbers to in last 2 years. It works. Polecat

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Guardian
Tell them you already have all the Telus services.
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Connector

If it's a legit call from Telus it will probably always show the same phone number on caller ID.  You should be able to just block that one number - problem solved.

 

But many of these calls are from scammers.  I get a call from "Westjet" all the time telling me my boarding pass has been selected for some amazing prize.  *click*.  Problem is the call comes in on a different number all the time.  Often from my area code.  Once from my own phone number.  Scammers can "spoof" any number they want and show that number to you in your caller ID.  Unfortunately blocking one specific number won't help. 

 

There are blocking programs you can get for your phone that maintain a large database of scammer numbers.  You click "report" on the number and it gets added to the database.  Problem there is you might end up reporting your own number or some totally innocent person's number.  Every time my son would call my phone would say "Scam Likely" because his phone number had been spoofed for scam attacks and now nobody will answer his calls.  Not that he ever calls anybody.  He just texts.  But it could be a problem for some people.

 

The whole industry needs a top-down redesign of the caller ID system so people can't spoof numbers.  But I doubt Telus can do anything about that on their own.

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Guardian

@Darkbob wrote:

But many of these calls are from scammers.  I get a call from "Westjet" all the time telling me my boarding pass has been selected for some amazing prize.  *click*.  Problem is the call comes in on a different number all the time.  Often from my area code.  Once from my own phone number.  Scammers can "spoof" any number they want and show that number to you in your caller ID.  Unfortunately blocking one specific number won't help. 

 


I use the free Call Control feature on my Telus landline. It's stopped 100% of the spam robo calls like the Westjet and Marriott ones.

https://www.telus.com/en/support/article/call-control-explained

 

I wish Telus would offer it on the mobile service as well.

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Resident

You can't.  i am continuously getting emails offering me discounts if I will get optik TV from mobility.  I have Optik TV,  They may send me an email that is worth reading one day but I don't read any of them because now I assume it is just another email offering me a service I already have.  It is all automatic and they are not smart enough to customize

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Guardian
At the bottom of every email is an unsubscribe link.