ACCESS TO OPTIC TV ACCOUNT NOT WORKING

[Alvana]

I cannot access my Optic TV account. I can access the Overview page but not the TV. 

[NFtoBC]

When I go to 'My TELUS', then to Optik etc.,  I can get to the point of selecting theme packs & channels.

What steps are you taking when you find the problem?

[Alvana]

Lucky you because the green wheel and the word loading.......is still there for me. I tried again one minute ago. I cannot see my channels.....

[NFtoBC]

Have you tried re-starting your browser, or clearing cookies?  If it works for one, it should work for any of us.

[Alvana]

No still nothing. Thanks for your help and I will try tomorrow