And yes, I've called them and they claim to have it fixed but never did. Now my bill is slightly higher and I cannot see the breakdown. I'm considering switching carriers because of this.
I have been trying to reset my password so I can log in to view my security camera feed. For some reason, the original password got reset & when I try to reset it, although it shows that an email is being sent with the link to change the password, sa...
I am writing as a long-term customer who is extremely upset about the recent loss of 203.19 points from my account with the introduction of your new rewards program.Frankly, I find it unreasonable that points I have earned over a long period of loyal...
I renewed my prepaid plan online yesterday for $30, got a text saying that the credit was added on but when I tried to call somebody I was told I had insufficient funds to make the call. It would be really great if I could get some help with this iss...
I subscribe to two services thereby qualifying for Gold Tier status in the rewards program. However my balance shows "zero" despite being eligible for 2x each dollar spent on collective monthly billing. Is there a secret handshake or something requir...
I am in the $100 prepaid plan with promo 2G monthly data since last month, but I received message that the promotion expired and I cannot use data anymore! can anybody help me?
Hi There. I need someone to follow up with me regarding a TELUS Services Discount that is not being applied to my TELUS Home Services account. I have 3 services with TELUS; Internet, Optik TV and SmartHome Automation. I do see a bundling discount for...
Hi, I just activated my $100/year prepaid plan, but the BONUS100 promotion was not applied to my account. Could you please help me activate this bonus? My phone number is *removed number for privacy reasons*Thank you very much!
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