Well folks, it’s the most wonderful time of the year. Yes, you guessed it, iPhone launch. Because we are just as excited as you are, we decided to compile a list of FAQ’s and general order information to help you breeze through your pre-order experience.
You can reach our webstore team via email here: firstname.lastname@example.org. Please allow 24-72 business hours for a response. You can also reach them Monday -Friday from 12PM EST to 9PM EST at this number: 1-866-488-2709
Oops, I ordered the wrong colour, size or handset model! What do I do?
No sweat! Contact our webstore team and they’ll be able to help you out!
What offers are available for me to upgrade my phone?
Good Question! You can always log into www.telus.com/myaccount, click plans and devices. Select your phone number from the list and click device. You can then click check offers to find out what promotions are available for that specific line.
What’s the warranty on my phone?
All brand new devices come with a 1 year manufacturers warranty.