Trusted answers and information about Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

What To Do With a Wet Phone

Community Manager
  • Contributors:

 Wet Phone.jpg


Did you know that 26% of cell phone users have damaged their device with water?


Wet Phone Rain Cloud.jpg

  1. Water damage at the beach or pool
  2. Washed in the washing machine
  3. Fell in the toilet


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  1. Unplug from charger
  2. Remove battery (if applicable)
  3. Place in a bowl or bag of rice overnight to absorb the moisture
  4. Do not eat the rice


If your phone is still malfunctioning, review your warranty guidelines, or take your device to your nearest TELUS dealer for repair options.


For more tips on how to keep your device safe and dry, check out our blog post on Protecting Your Device.

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