Trusted answers and information about Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

Purchasing or Upgrading a TELUS Device: What You Need to Know

Community Manager
  • Contributors:

If you’re considering a hardware upgrade, there are some updates to our rate plans that you should know about. Here are a few things to consider to ensure a smooth process:


TELUS Easy Payment


TELUS Easy Payment is the upfront reduction off the retail price of the device, which is spread over the course of 24 months to help lower your out of pocket costs.


Check out this link for more information regarding TELUS Easy Payment.


Device Balance


Before you order a new device you’ll need to find out what your current device balance is. This will help determine if there will be an added cost to your next bill should you have a remaining device balance.   


Here’s more information about your device balance and how the MSC (monthly service charge) repayment works.

If you still have any questions or require assistance, here’s how to Contact us.

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