Mobility

Trusted answers and information and Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

Overseas Phone Fraud (Wangiri)

Community Manager
  • Contributors:

Recently, there have been reports of ongoing fraud stemming from overseas-based numbers that result in expensive long distance charges for the victim.

 

How it works

 

The victim will receive a call from an overseas number that will ring once or twice or just long enough for the number to appear on their caller ID. These numbers are premium-rate overseas phone numbers that charge high rates on top of your normal long distance rate. The intent is for you to return the call. Once the scammer has you on the line, they will try to make you stay on the call for as long as possible to run up the charges.

 

What You Can Do

 

Don’t call back. If it’s a number you don’t recognize, confirm that it’s someone you know. Most of these numbers originate overseas.

 

Identify the country by googling the first few 2-3 digits of the phone number. If you do know someone from that country but you’re still unsure, confirm with the person through email, Facebook, Whatsapp, etc, first. 

 

What TELUS is Doing

 

When phoning countries known for Wangiri fraud, callers will hear a message warning about the possibility of additional charges.

 

Our Fraud Management team is actively looking for and blocking specific international number ranges to protect you.


Have more questions? Contact us.

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Comments
Community Power User
Community Power User

Thanks!  Just turned down a cashier's cheque for a million dollars and a new Mercedes. Seems they couldn't simply mail me the cheque so I could buy airfare to pick up the car myself!

 

After about 5 minutes of the guy telling me how he couldn't just send it to me he very impolitely hung up! 

 

canucks4life
Ambassador

Another one in the news today...$5.1mil definitely ain't chump change.

 

https://www.theglobeandmail.com/news/toronto/fraudsters-bilk-51-million-from-torontonians-in-phone-s...

Community Power User
Community Power User

With Tax time just around the corner, the CRA scam will be back in full force as well.

 

Never buy gift cards, iTunes cards etc as “payment” 😀

BillTelusCust
Ambassador

So why not just block all calls to "premium rate" numbers worldwide?  Telus should be collecting money involved in legitimate and "normal rate" call transport only.