Trusted answers and information about Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

Outbound Calling Name Display

Community Manager
  • Contributors:

You asked… we listened!  Your IDEAS in action.


TELUS launched Outbound Calling Name Display (OCND), which enables you to have your account name displayed with your number when you place an outgoing call.


What do you need to know?


Self Serve only

This feature must be managed by the customers via Self Serve. 

Account holder’s name only

  • Only the account holder’s full billing name will be used for all numbers on the same account.
  • The subscriber names will not be used, and names will not be customizable.

VoLTE required

In order for OCND to work, customers must be provisioned with VoLTE and have a VoLTE enabled device.

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