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C_Fun
Community Manager
Community Manager

Did you get a phone through the Bring-It-Back program and returned the device to us? Learn how to track the status of a device return by following the easy step-by-step guide below.

 

Step

My TELUS app

My TELUS web version

1

Log into the MyTELUS App

Log into telus.com/mytelus.

2

Tap Device

C_Fun_4-1662569284396.png

 

Select Plans & Devices tab

C_Fun_5-1662569284408.png

 





3

Click Order Processing

4

Order Status will update throughout the return process.

C_Fun_7-1662569284412.png

 

 

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Version history
Last update:
3 weeks ago
Updated by:
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