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C_Fun
Community Manager
Community Manager

Does your CPO iPhone Require Repair? If your device needs repair service, refer to the table below to find out where to go for repair.

 

In-warranty CPO iPhone

Do not...

Do…

visit Apple                                                                             

Visit a TELUS location.


Only TELUS locations can process CPO iPhone repairs.

 

Refer to this table to find out where to get repair assistance for any TELUS, Koodo or Public CPO device 

if...

Within CPO 1-year warranty

Expired CPO warranty or Physical / Liquid damage exists

Visit...

TELUS store

Koodo Shop

Mobile Klinik or TELUS location

Mobile Klinik location or Koodo Shop

iPhone CPO

TELUS CPO

Public CPO

Koodo New and CPO

TELUS CPO

Public

CPO

Koodo CPO

Visit...

TELUS store

Mobile Klinik or TELUS location

 

Questions? Let us know in the comment below!

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