When left for Australia last November talked with Telus rep who put my prepaid account on hold until Icame back. he said to call upon my return to get phone reactivated. Notes are on file. I've tried for past 2 days to get through by phone but no luck. Hopefully this will work. <Personal info removed>
Allan Neil Vannan
As far as I know, prepaid can’t be put on hold. You can let it lapse for 90 days, without losing your number and renew it before the 90 days expire.
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