05-22-2020 07:45 PM
05-22-2020 08:18 PM - edited 05-22-2020 08:18 PM
Hi @barb71
I am sorry to hear you lost your phone. That's horrible!
Because you have a android phone, which happens to be Samsung too, you have 2 ways to track your phone.
NOTE: If you reported your phone as lost/stolen to TELUS, they will disable the service and you will not be able to track your phone.
Option #1 - Track using Samsung's Find My Mobile
Option #2 - Track using Googles Find My Phone
In some cases you will have the ability to completely wipe your phone to protect your important information such as contacts, photos, texts, passwords.
I wish you the best of luck with finding your phone! 🤞
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
05-22-2020 08:18 PM - edited 05-22-2020 08:18 PM
Hi @barb71
I am sorry to hear you lost your phone. That's horrible!
Because you have a android phone, which happens to be Samsung too, you have 2 ways to track your phone.
NOTE: If you reported your phone as lost/stolen to TELUS, they will disable the service and you will not be able to track your phone.
Option #1 - Track using Samsung's Find My Mobile
Option #2 - Track using Googles Find My Phone
In some cases you will have the ability to completely wipe your phone to protect your important information such as contacts, photos, texts, passwords.
I wish you the best of luck with finding your phone! 🤞
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].