cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

changing carriers

jmclennan
Just Moved In

just left telus with two of their older samsung phones. New carrier cannot establish data to phones as Tulus proxy info cannot be changed manually on phone. Telus sez Bell can fix. Bell sez samsung can fix. Samsung sez Bell or Telus can fix. Round and round we go with no help from anyone. Any ideas.

1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User
Usually one needs to have an unlocked phone to switch carriers. Are these phones unlocked?
NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post

3 REPLIES 3

xl
CPU Alum
CPU Alum
Have you considered staying with Telus knowing that things just work?

NFtoBC
Community Power User
Community Power User
Usually one needs to have an unlocked phone to switch carriers. Are these phones unlocked?
NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post

Jonathan
Advocate

If you cannot edit the default APNs (sounds like a Samsung S II X) then you should be able to just add a different one and use that. Which phone is it?