07-06-2017 06:33 AM
07-14-2017 08:32 PM
You can change that online from the desktop version of telus.com or by calling in/chatting in:
Here's the steps for changing it once you login on the desktop site:
Once logged in > Stay on the overview tab and scroll down to the white box under Current bill > Plan and Device Info > You'll have 3 little boxes at the top of the next screen Plan, Device and Travel. Choose Device > Check Status of number transfer > Change phone number > Now just pick the city > and choose from your options. It's free to change on your own online.
Here's the link the chat with a representative if you have any trouble or questions:
https://www.telus.com/en/on/support/contact-us?INTCMP=TcomFooter_contact_us
*611 from your cell phone to call
07-06-2017 10:54 AM
To my recollection, the option to change a number is not self-managed, unfortunately, so you will need to contact Telus, as described in the 'Contact Us' section at the bottom of the page.
07-14-2017 08:32 PM
You can change that online from the desktop version of telus.com or by calling in/chatting in:
Here's the steps for changing it once you login on the desktop site:
Once logged in > Stay on the overview tab and scroll down to the white box under Current bill > Plan and Device Info > You'll have 3 little boxes at the top of the next screen Plan, Device and Travel. Choose Device > Check Status of number transfer > Change phone number > Now just pick the city > and choose from your options. It's free to change on your own online.
Here's the link the chat with a representative if you have any trouble or questions:
https://www.telus.com/en/on/support/contact-us?INTCMP=TcomFooter_contact_us
*611 from your cell phone to call