Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Federal government plans...?

Just curious whether or not Telus still offers specials plans for Federal Government employees...? Nobody at work seems to know...

nova79 by Friendly Neighbour
  • 8252 Views
  • 3 replies
  • 0 kudos

Resolved! Can't transfer plan when upgrading?!?!

Hey all, I was lucky enough to get an absolutely amazing rate plan a few years ago (I have a friend who got the same rate plan as well). When my friend spoke to a Telus agent yesterday, he was told that if he ever upgrades his phone, he will no longe...

nova79 by Friendly Neighbour
  • 16039 Views
  • 16 replies
  • 0 kudos

Unlocking

I have a friend who is willing to buy my iPhone 5S, which I gave up in favour of the OnePlus One. Problem is that now that that I've already switched, the phone is apparently no longer registered to Telus. My friend, being on Wind Mobile, needs to un...

Raine by Organizer
  • 2652 Views
  • 2 replies
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Mobile Data Options?!

Hello Telus community!So, what (if any) options do i have to add more data to my current plan? 1gb is a joke! Havent been able to find any options to add a gig or 2. So, what options do i have? Thanks in advance for any info/helpCheers!

Ziulek by Neighbour
  • 12458 Views
  • 14 replies
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SMS forwarding we need this feature!!

This feature would really help me I think it's important that Telus considers adding it. Rogers offers itFeatures such as forward to another number , forward to email.

jf by Friendly Neighbour
  • 3937 Views
  • 2 replies
  • 1 kudos

Resolved! Europe travel

I have an iPhone 4. Will be travelling to italy and have heard conflicting 'what to do'. Been told 1) buy new cell in italy with pay as you go plan; 2) replace SIM card when in italy; 3) purchasing telus travel pass before departing seems good idea b...

lsarro by Just Moved In
  • 5785 Views
  • 3 replies
  • 0 kudos

LTE Draining Account Balance

My phone is a Samsung Galaxy S III Mini. It is a prepaid phone, with 4G access. In certain areas, my 4G data changes to LTE. After I turn my data off, ALL the money in my account balance will be gone ($0.00) for 24 hours. After 24 hours, the money re...

Resolved! shareable data

Can I share my data with another phone that I have without using hotspot or tethering . Instead of paying for data on both devices.

billyD by Just Moved In
  • 4255 Views
  • 2 replies
  • 0 kudos

Resolved! telusmobility.com/snap

I keep receiving link via my mobile phone to connect to telusmibilite.com/snap and it has never worked for me. It brings me to a telus logon but does not allow the logon or any form of reset to allow me to reach the information sent to me. How can I ...