Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Changing carriers

I'm currently with Rogers Wireless and want to switch to Telus Mobility. Can I keep the same phone number?

Lizroy by Just Moved In
  • 4409 Views
  • 3 replies
  • 0 kudos

Resolved! 2 phones with the same account

Hi ... I'm curious if I could use 2 phones with the same account ? What I mean is I would just being using one at a time but be able to switch phones when needed . Like for instance I plan on going up north for the weekend but I don't want to use my ...

905dude by Organizer
  • 9317 Views
  • 5 replies
  • 0 kudos

skype on internet stick?

Hi , I have a telus internet stick for my computer that works off of the cell tower. Does it cost me to skype someone in another country? I have the flex plan, cost is about $40 per month..and I think gives you about 3 GBTs. I thought skype was alway...

bluesky by Neighbour
  • 5732 Views
  • 5 replies
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Public ip for 4g hotspot modem

I purchased a 4g hotspot for our summer cottage for the sole purpose of monitoring while im away. Unfortunately telus won't assign a public ip to non business users. What the ........ ? my 200 modem i just purchased from telus is now a brick as the 2...

darrterr by Neighbour
  • 8130 Views
  • 6 replies
  • 0 kudos

Resolved! Upgrading/Contract Termination

So here's the situation right now: I've only had my iPhone 5S for 7 months out of the 2-year contract, but I'm considering terminating my contract in order to upgrade to the OnePlus One. Hypothetically speaking, in regards to the service, I would hav...

Raine by Organizer
  • 8127 Views
  • 7 replies
  • 0 kudos

biggest mistake

We have had a telus account for many years...We were told that our home out of town had coverage and based on that we updated our phones...surprise...complete dead zone....we now pay over 150 a month for two phones we cannot use at our primary reside...

here are my thoughts Telus

why dont you come up with several options for your customers like having a 1 year term with a phone @ more money for the phone on a year termyes still have the 2 year terms with phones at a cheaper rate but give us a choiceif you give more options ou...

river by Coach
  • 5726 Views
  • 8 replies
  • 0 kudos

No service

My iphone 4S has no service. It searches and finds telus momentarily then cuts out and says no service again