Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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T-Up Discrepancies

Hello everybody, was just wondering if anybody else has had issues dealing with Telus regarding the T-Up plan. I purchased it the first day it was available when the Iphone 5s was released. At the time the deal was that the purchaser buys Applecare a...

ab10ff by Just Moved In
  • 2 replies
  • 0 kudos

Calling toll free numbers fron overseas

I am using my Canadian handset in the UK with a UK Sim card, but calling international toll-free numbers is proving problematic; my phone drops the call before I hear a ringtone. Why might this be happening?

ebergen by Just Moved In
  • 3 replies
  • 0 kudos

no service

My moto g has said ive got no service for the last 4 hours. Ive tried turning it off and taking the sim card out but that didnt work. Any idea why it would say ive got no service?

Jen_Able by Just Moved In
  • 1 replies
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Data Cap?

Is it possible to put a data cap on your phone/account to make it impossible to go over your data limit?

LH by Just Moved In
  • 3 replies
  • 0 kudos


What's happening, why don't I have signals. It's on one time and the ma minute after it's off. What's happening? I'm tempted to switch services to Rogers.

Alea by Just Moved In
  • 3 replies
  • 0 kudos


Unable to figure out snap on iphone or ipad

Mardes by Just Moved In
  • 1 replies
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Resolved! allow customers to keep there existing plan

I don't think its right or fair that because of the new laws about 2 year contracts instead of 3. that telus should be allowed to make you change your existing phone plan when upgrading to a new phone.I also don't think its fair that you look at the ...

Switching to telus?

Recently started working in an area where TELUS reception pretty much beats anything. With Rogers right now and this is the plan I get: Super 6 plan- 200 minutes- 100 bonus minutes- 50 bonus minutes- Free evenings & weekends after 6pm- 6 GB Data- My1...

pulkit10 by Just Moved In
  • 3 replies
  • 0 kudos

taking my prepaid iphone 3 to thailand

I have an iphone 3 that I use as pay as you go with a 10.00 a month data plan. We are going to Thailand in less than a month and want to know if I can simply take out the telus SIM card and insert a thai one. I think I can buy a mini SIM card for my ...

EinD by Just Moved In
  • 1 replies
  • 0 kudos