Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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No service!

I'm located just outside of Winnipeg. I've never had issues with telus until now. Randomly last night my service went from 4 bars to NONE. I use an Iphone4. 3G is on. Have rebooted the phone didn't work, have switched to airplane mode and back also d...

Meeliii by Just Moved In
  • 3148 Views
  • 3 replies
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T-Up Discrepancies

Hello everybody, was just wondering if anybody else has had issues dealing with Telus regarding the T-Up plan. I purchased it the first day it was available when the Iphone 5s was released. At the time the deal was that the purchaser buys Applecare a...

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ab10ff by Just Moved In
  • 2979 Views
  • 2 replies
  • 0 kudos

Calling toll free numbers fron overseas

I am using my Canadian handset in the UK with a UK Sim card, but calling international toll-free numbers is proving problematic; my phone drops the call before I hear a ringtone. Why might this be happening?

ebergen by Just Moved In
  • 3865 Views
  • 3 replies
  • 0 kudos

no service

My moto g has said ive got no service for the last 4 hours. Ive tried turning it off and taking the sim card out but that didnt work. Any idea why it would say ive got no service?

Jen_Able by Just Moved In
  • 2605 Views
  • 1 replies
  • 0 kudos

Data Cap?

Is it possible to put a data cap on your phone/account to make it impossible to go over your data limit?

LH by Just Moved In
  • 4084 Views
  • 3 replies
  • 0 kudos

Outage

What's happening, why don't I have signals. It's on one time and the ma minute after it's off. What's happening? I'm tempted to switch services to Rogers.

Alea by Just Moved In
  • 4679 Views
  • 3 replies
  • 0 kudos

Snap

Unable to figure out snap on iphone or ipad

Mardes by Just Moved In
  • 2268 Views
  • 1 replies
  • 0 kudos

Resolved! allow customers to keep there existing plan

I don't think its right or fair that because of the new laws about 2 year contracts instead of 3. that telus should be allowed to make you change your existing phone plan when upgrading to a new phone.I also don't think its fair that you look at the ...