Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Got a Moto G? How's your Lollipop?

Just got my link to download the update for my Gen.1 (2013) Moto G and wondered if anyone else has applied the update? Hoping to get some feedback before I do, just to make sure that it doesn't break too much. Please chime in with advice and how your...

DSCulp by Just Moved In
  • 2 replies
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Mobility competition

telus should be a LEADER not a FOLLOWER in the free data usage area. Gigabytes are 20th century! Get into the 21st century Telus and give the customer more freedom in there internet.

dukeebony by Helpful Neighbour
  • 12 replies
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Ph. call while in the!!

I will be in the US for an overnight & need to use my cell ph for 2 min. I don't need a US plan. I have my ph on Airplane mode. What do I turn on/off to make a quick call? Thanks!!

KarenB by Just Moved In
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Old Mike towers upgraded to UMTS/LTE?

Since Mike is not long for this world, I was wondering if there are plans to upgrade Mike-only towers from iDEN hardware to the UMTS/LTE hardware?Specifically, I'm interested in the tower on Lookout Ridge in Chilliwack:

Resolved! Prepaid Data renewal problem?

I am currently using prepaid services on my iPhone. I recently topped up my account to pay for my monthly plan with data. The top up was successful because my balance has went back to where it was before I added the $50. I was assuming everything was...

Resolved! Incoming call issue with Telus extend.

When I get an incoming call with Telus extend, the extend app rings but when I hit answer it will not connect. The person calling then gets a busy signal. Anyone else having this issue?

How do I know if Extended is running in the Background iOS?

I have the iPhone 5s and now have access to Extended. Have gone thru the setup and is this something that I need to keep open inorder to get calls and texts? or can I use the phone as normal and I will be notified of incoming calls and texts as long ...

Whit27 by Neighbour
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data plans

We have 3 cell phones on our account. My husband and I have data included on our plan, but not for our son. He can snap-chat, Instagram, etc on wifi, but can't text pics or video by messaging/text. Is that right?

Dubswife by Just Moved In
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Duplicate text messages

Duplicate text I keep getting duplicate text messages. It happens with several contacts on different networks. I received my last text from my sister 16 times. At first it's every 10 minutes, nowv1 day later I'm getting the text every 4 hours.I've tr...