Mobility Services
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trouble activating my prepaid account

I'm trying to get my prepaid phone going, it's saying that I need to link my account to the website or something like that..but when I try to do that it asks for my account number. But I don't have a account number as I'm just signing up as a prepaid...

hood17 by Just Moved In
  • 1808 Views
  • 1 replies
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Hdspa

Is Hdspa is 3G network or 4G network?

sagith1 by Friendly Neighbour
  • 1982 Views
  • 1 replies
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Resolved! Local Calls

If I go to Barrie, Ontario and i want to call or answer Toronto number, would it be local or long distance.

sagith1 by Friendly Neighbour
  • 8522 Views
  • 1 replies
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Resolved! Changing data

So I'm thinking of upgrading my data from 1gb to 4. I'm 10 days away from my new cycle and I've used my entire 1gb. Just wondering if I change it now, will i get charged anything, or will the data not be effective until the new cycle? Also, if I remo...

Granley by Just Moved In
  • 2623 Views
  • 3 replies
  • 0 kudos

Managing Data Usage

Hello, as a parent of two teenage girls, managing data is a constant struggle. Recently Telus implemented a $2 monthly fee for blocking data per line, which is a service I used monthly (for free) when my daughters reached a certain data usage limit, ...

mskaz by Neighbour
  • 5142 Views
  • 7 replies
  • 2 kudos