Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

trouble activating my prepaid account

I'm trying to get my prepaid phone going, it's saying that I need to link my account to the website or something like that..but when I try to do that it asks for my account number. But I don't have a account number as I'm just signing up as a prepaid...

hood17 by Just Moved In
  • 1 replies
  • 0 kudos


Is Hdspa is 3G network or 4G network?

sagith1 by Friendly Neighbour
  • 1 replies
  • 0 kudos

Resolved! Local Calls

If I go to Barrie, Ontario and i want to call or answer Toronto number, would it be local or long distance.

sagith1 by Friendly Neighbour
  • 1 replies
  • 0 kudos

Resolved! Changing data

So I'm thinking of upgrading my data from 1gb to 4. I'm 10 days away from my new cycle and I've used my entire 1gb. Just wondering if I change it now, will i get charged anything, or will the data not be effective until the new cycle? Also, if I remo...

Granley by Just Moved In
  • 3 replies
  • 0 kudos

Managing Data Usage

Hello, as a parent of two teenage girls, managing data is a constant struggle. Recently Telus implemented a $2 monthly fee for blocking data per line, which is a service I used monthly (for free) when my daughters reached a certain data usage limit, ...

mskaz by Neighbour
  • 7 replies
  • 2 kudos