Mobility Services
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Phone unlocking

HelloActually i am planning to travel back home and i want to unlock my phone but its not been 90 days yet. So can you guys help me out , i have been with you guys from last 2 years and again extended your services as guys are reliable. Please help m...

Dildeep by Just Moved In
  • 1928 Views
  • 1 replies
  • 0 kudos

Resolved! Data blocking

I requested to have 3 of 5 devices with data block enabled when setting up services on those numbers. They are for our kids and so I requested data block so they wouldn't use all the data. This did not happen because now I see we are almost at our li...

Tpaventi by Just Moved In
  • 15027 Views
  • 6 replies
  • 1 kudos

Will I be charged for incoming calls....

I live in Lethbridge but will be in Powell River BC for eight days. A friend of mine (also from Lethbridge) will be in Hawaii at the same time and we would like call each other. We both have unlimited Canada wide calling plans so my question is: will...

hdub1819 by Just Moved In
  • 24914 Views
  • 2 replies
  • 0 kudos

Activate SIM online - website broken

Bought a phone from Telus to replace current phone also from Telus. Agent told me to activate SIM online. Keep being told go to this page http://www.telus.com/en/qc/mobility/activate/results.jsp?user=existing&telus=yes&action=switch and click the "My...

Resolved! Swap numbers between Telus accounts?

I have two Telus accounts - one is a contract account (in Ontario with a 905 area code number), and the other is a prepaid account in B.C. (with a 250 number). I'm moving to Victoria next month, and would like to swap the phone numbers between my acc...

QuBe by Just Moved In
  • 6839 Views
  • 4 replies
  • 0 kudos

Don't need datta anymore

Hi, I'm currently overseas and want to switch from a datta and voice plan to just having a voice plan to try to save money while travelling. Anyone knows how to proceed ( I can't call customer services since it'll be very expensive for me from here. ...

Ferielbz by Just Moved In
  • 1992 Views
  • 2 replies
  • 0 kudos

Resolved! Phone number for customer service

Hello, I can't find a phone number on the website to contact customer loyalty. I don't want live chat or Twitter. I want to talk to someone directly. No at the stores, they can't help me. Do you see a number anywhere? JLP

JLP by Just Moved In
  • 19637 Views
  • 3 replies
  • 0 kudos