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Resolved! Online Sim Purchase Issue

Hello everyone,So I attempted to purchase a sim online via the Telus website twice. Since I recently moved, the address on my card and my shipping address did not match with what I have on my card andthe transaction did not complete on both instance....

Telus free wifi #TELUSDirect

I have been using #TELUSDirect for quite some time; however, for the last few weeks, I could not find it. Only #TELUS shows up. In the past, both #TELUS and #TELUSDirect showed up together. Now only #TELUS shows up. I have contacted Telus support, bo...

Resolved! I can't send texts to an American cell number, but I can get texts from the target numbers just fine

So this probably has an obvious solution but nothing i've found is working, I've tried putting 011 and the country code, + and the country code, yet my girlfriend is not getting any of my texts even though hers deliver instantly

Resolved! Mobility: Adding a prepaid to an existing Telus monthly account?

My girlfriend has a active Telus prepaid phone and number and I would like to add her phone number to my account so we can utilize my share plan? I tried the "activate device" option on the Telus website but it tells me that it's already active. Any ...

International Prepaid Roaming

Hi,I have prepaid Telus and just found out that it does not have international roaming. Currently in Europe and the sim doesn't work. Can someone advise on how to fix. I have read that Telus does not have international roaming (apart from US).

Unable to call out keep getting a recorded message saying 7um1, 7um2 and 7um3.

Using an IPhone 4S - texting and internet are still functioning normally. (Message also says phone is not activated on network)There was a previous post concerning this type of issue for android but did not resolve issue for my phone

Coming from Koodo post paid to Telus pre-aid

Coming from Koodo post paid to Telus pre-paid can I keep the phone number from the Koodo plan when I switch to Telus?

trouble activating my prepaid account

I'm trying to get my prepaid phone going, it's saying that I need to link my account to the website or something like that..but when I try to do that it asks for my account number. But I don't have a account number as I'm just signing up as a prepaid...

My Sim card it's locked I need puk number

Hdspa

Is Hdspa is 3G network or 4G network?

TELUS Neighbourhood

Latest topics

Resolved! Online Sim Purchase Issue

Telus free wifi #TELUSDirect

Resolved! I can't send texts to an American cell number, but I can get texts from the target numbers just fine

Resolved! Mobility: Adding a prepaid to an existing Telus monthly account?

International Prepaid Roaming

Unable to call out keep getting a recorded message saying 7um1, 7um2 and 7um3.

Coming from Koodo post paid to Telus pre-aid

trouble activating my prepaid account

My Sim card it's locked I need puk number

Hdspa

"Unlimited data, talk and text in the US" As in no...

Credit Card Fees

Speaking With An Agent

Data share between Can-US and Can Plan

Activating a new SIM card online

Canada-US Plan - Recent T-Mobile Data Breach

Is this phone# +1 (866) 558-2273 legit?

connectivity issues

Telus prepaid $100 unlimited 1yr

Why is my price increasing before I pay my first b...