Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Online Sim Purchase Issue

Hello everyone,So I attempted to purchase a sim online via the Telus website twice. Since I recently moved, the address on my card and my shipping address did not match with what I have on my card andthe transaction did not complete on both instance....

Telus free wifi #TELUSDirect

I have been using #TELUSDirect for quite some time; however, for the last few weeks, I could not find it. Only #TELUS shows up. In the past, both #TELUS and #TELUSDirect showed up together. Now only #TELUS shows up. I have contacted Telus support, bo...

SC by Organizer
  • 9 replies
  • 0 kudos

Resolved! Mobility: Adding a prepaid to an existing Telus monthly account?

My girlfriend has a active Telus prepaid phone and number and I would like to add her phone number to my account so we can utilize my share plan? I tried the "activate device" option on the Telus website but it tells me that it's already active. Any ...

Mdieguez by Just Moved In
  • 1 replies
  • 0 kudos

International Prepaid Roaming

Hi,I have prepaid Telus and just found out that it does not have international roaming. Currently in Europe and the sim doesn't work. Can someone advise on how to fix. I have read that Telus does not have international roaming (apart from US).

slim9077 by Just Moved In
  • 3 replies
  • 0 kudos

trouble activating my prepaid account

I'm trying to get my prepaid phone going, it's saying that I need to link my account to the website or something like that..but when I try to do that it asks for my account number. But I don't have a account number as I'm just signing up as a prepaid...

hood17 by Just Moved In
  • 1 replies
  • 0 kudos


Is Hdspa is 3G network or 4G network?

sagith1 by Friendly Neighbour
  • 1 replies
  • 0 kudos