Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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new phones

What does it mean to "add a line"?

Gran by Just Moved In
  • 2 replies
  • 0 kudos


My Iphone5 calls me at 3am and a computer voice tells me I have new voice mail. I dont want to be notified at 3 am. How can I turn this off

Jim2 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Telus and TD-LTE Band 40

Hey guys. A lot of phones coming out of China these days have killer specs for a great price. I'm specifically referring to the Xiami lists the phone as 2300 MHz LTE band 40 compatible. Wikipedia says telus also uses this frequency.Am I...

Gryfter by Neighbour
  • 5 replies
  • 0 kudos

Re: Neighbourhood House (Block) Rules

the ability to check data usage for the current month is a great feature on mytelusis there any way to check data usage for previous months?

jfp by Just Moved In
  • 1 replies
  • 0 kudos


just want thank u for sending me a offer to add other line and save. but I am the only one in my house that with u guys and that not going change. so it be nice to get offer that help me.

Resolved! Near Border Issues

I live on the St. Lawrence Seaway. Right across from me is the United States. In the past I'd set my phone to only use Telus Network under Network operators. The problem(at least from my understanding) is that it limits the towers I can be on right? ...

Email notification

Telus, why don't you send out an email notification to me when my invoice is ready?

Josie61 by Just Moved In
  • 1 replies
  • 0 kudos

Travel in Germany

My family of four 2 adults and 2 teenagers are traveling to Germany next week and wouldlike to be able to contact my teens if they get separated, ( was going to arrange that in cities they findcoffee shop or similar with free wifi) . Is it possible t...

Chym by Just Moved In
  • 1 replies
  • 0 kudos

#TELUSDIRECT and Nexus Devices

So I work somewhere quite close to a #TELUSDIRECT hotspot. I want to connect to the #TELUSDIRECT hotspot (not #TELUS) with my Nexus 6. It is asking me for a password or other form of authentication. Does anyone know what that is? Thanks.