WiFi calling works on Non-TELUS phones too. The limitation is actually in the software & hardware of the phone itself.
Click Here to be directed to a Telus support page explaining WiFi Calling, features, instructions, and more.
In order to successfully enable WiFi Calling, there is a 2 step process.
Based on google search, your phone does not have this feature...but we wont really know until we see for ourselves.
The WiFi calling setting is usually located in either...
If you do not see this setting on your phone, unfortunately you do not have the ability to use WiFi calling.
I hope this helps 🙂 ...if it did, please let me know by clicking the little ❤️Like button
"I don't remember changing sim cards in the last 8 years, I assume not but does that have anything to do with it?"
If you have not changed your SIM in 8 years, that may be the issue as a LTE SIM is required. We can rule this out quickly. On your cellphone is LTE enabled, and when you use data, does the word LTE or 4G appear on the top of your phone near your cell signal? If yes, your SIM should be ok, if no, you may need to get a new SIM.
"I don't see anywhere to enter a number. All I have it on or off and preferred mobile or wifi. Are those old directions?"
They could be old instructions, or for a different version of Android. Instructions may vary, which will make the extra fun :).
Lets try some troubleshooting! 🙂
Note: Once troubleshooting is finished, make sure to disable airplane mode.
If WiFi calling is still not working, you can try calling *611 and ask to speak to TELUS Mobility Technical Support for further assistance.