SIM Card
Does anyone know if the prepaid sim cards are different from the monthly cards? THX
Latest topics
Ios18 carrier profile
Eversince on iOS 18, i have to reset my network settings once a week for data to work, and then yesterday wifi stopped working, is there a way to revert the changes back to the iOS17 carrier profiles in the next update as it was working flawlessly, i...
Not able to use roaming
I am in Hong Kong for several days and I expect roaming is available as I checked the coverage map. However, i cannot connect to any providers here and it keeps having No service. I tried restarting, resetting network and ask telus expert. I also che...
Resolved! Can't use my prepaid phone in Norway @ links to members
I need some help getting my prepaid plan changed to a monthly and activate it so I can use my phone in Norway. Anybody??
Promised price on the phone is different than my bill
I was on the phone during November with a telus representative and was told that they would match my fido family plan of 30 dollars a month for 4 phones while also adding unlimited data. I was also told they would give me extra credit to pay off 2 ph...
Wifi calling not working
Hey, Doing this on behalf of my bf cause his account won't link but we live out in the wood and need wifi calling other wise we have no way to contact anyone. It was working fine then at some point today Dec 12 it stopped working and he tried all the...
Can't change contact info online in prepaid Mobility account
Hi, I have a prepaid mobility account linked to my Telus Home services account. There is an option in the mobility account to "update your contact information" but when I click that link I get the message "Sorry, you are not authorized to access this...
Scam or bad representative?
I’ve been getting calls on my cell phone from someone claiming to be from Telus Mobility despite me asking not to be called for sales/marketing purposes. The calls always come when I am busy at work. I happened to be home today so when I got the call...
Stream+ Premium unable to active the subscription
Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error.Sorry, your subscriptions list is not available at this time. Please try again or check back later.Already talked to the telus technical departnment p...
Resolved! Is the website flakier than normal right now?
I recently changed my plan and my call control was taken off. I've added it back but when I try to look at my call log or add to the 'accepted list' I get nothing. Tried a different browser, same thing. Logged in from my phone and I don't even see a ...
