08-07-2017 11:40 PM - edited 08-09-2017 10:18 PM
Solved! Go to Solution.
08-08-2017 11:48 AM
Interesting that the Telus Rep just 'googled' it, when their own forward facing support documentation online says contact them to get wifi calling with Xplornet.
https://www.telus.com/en/bc/support/article/wifi-calling-faq
In rare cases, your internet service provider (ISP) may affect your ability to connect. Please contact us if you are not able to connect through the following ISPs :
08-08-2017 09:33 AM - edited 08-08-2017 12:31 PM
The other post you made has a discussion in the thread about the inability to use Wi-FI calling when connected to a worksite wireless network posted some time ago. While it doesn't answer your question, it appears there are some situations where Wi-Fi calling does not work.
08-08-2017 01:37 PM
08-08-2017 11:48 AM
Interesting that the Telus Rep just 'googled' it, when their own forward facing support documentation online says contact them to get wifi calling with Xplornet.
https://www.telus.com/en/bc/support/article/wifi-calling-faq
In rare cases, your internet service provider (ISP) may affect your ability to connect. Please contact us if you are not able to connect through the following ISPs :
08-08-2017 12:28 PM
@SmokeJV wrote:Interesting that the Telus Rep just 'googled' it, when their own forward facing support documentation online says contact them to get wifi calling with Xplornet.
Good catch!
Xplornet offers both WISP and satellite services. It will be interesting to learn if they are treated differently for Wi-Fi calling.
08-08-2017 01:38 PM
06-25-2018 08:27 PM
I have 3 different xplornet sats and all of a sudden WiFi calling has stopped on all of them calling. All telus customers and all worked a month ago. Tried 8.8.8.8. and 4.4.4.4. I have call telus and xplornet numerous times to no avail.