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I have spent over 45 minutes on hold multiple times today and ending up just getting disconnected by Telus. Then on my drive home i called Telus mobility again and waited 2 HOURS on hold again and also got disconnected AGAIN! I tried calling since last Wednesday EVERY single day and never got through. I also tried calling Telus home services and asked them to transfer me to Mobility and still waited over 45 minutes just to get DISCONNECTED AGAIN!
Telus....What is going on?????
I also sent an email and have yet to receive any reply.
Would you please get back to me.....I've been a long standing customer for over 18 years and would like to get a good deal on my phone bill as well.
So what your saying is that because you cant get a hold of Telus you are switching to Rogers?
Ive been a long time customer of Telus, and if they will honor the same deal 60$/10GB then im more then happy to stay with Telus. They have always done good by me. I was just a little confused why i couldnt get through to them and why the line gets disconnected after a few hours of waiting.