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Hi Shane87, in order to help you, we'll need to have more information in regards to your hardware itself and your exact location. Also, can you tell us if you're having issues everywhere or only in this specific area? You can also, if possible, take your device into a TELUS store, to compare with other TELUS mobile devices. Our friends here will be able to help but I'm sure they'll need more details in regards to your phone. Thanks!