06-30-2020 11:55 AM
When I call in to my Telus number from a US phone I get to the greeting but when I dial * to interrupt it I get disconnected and can't get my voice mails.
Solved! Go to Solution.
06-30-2020 05:15 PM
Hi @TrevW ,
It looks like you are wanting to listen to your voicemails from a different phone outside of the country.
You may find this link helpful: Click Here
If you are using your TELUS mobile device, you should be able to access your voicemail as usual. Voicemail is treated like any other call while roaming, and the following charges will apply:
If you’re not able to access your voicemail from your TELUS mobile device, or if you are calling from a landline:
06-30-2020 04:28 PM
Have you the opportunity to call from your cell phone?
Although it should work as you indicated, there may be some landline carriers in the US not passing the codes.
06-30-2020 04:38 PM
06-30-2020 05:15 PM
Hi @TrevW ,
It looks like you are wanting to listen to your voicemails from a different phone outside of the country.
You may find this link helpful: Click Here
If you are using your TELUS mobile device, you should be able to access your voicemail as usual. Voicemail is treated like any other call while roaming, and the following charges will apply:
If you’re not able to access your voicemail from your TELUS mobile device, or if you are calling from a landline: