I am helping my grandmother switch her home phone service to a mobility services package (family package with two cell phones). I have a couple questions:
1. Can we add the mobility phones to the existing home services account number or do we need to open up a new mobility account?
2. Can we transfer her home number to one of the mobility phones?
Thank you. I appreciate any feedback regarding this matter.
You should be able to move the landline to a mobile line. Whether and what you'd have to do to move the other two lines would depend upon device balances. You should contact customer service for this - at mobility since it would "pull" the landline number.