Suspending service

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Laurel
Just Moved In

How easy is it to un-suspend service once a phone is found?


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Most Helpful
ET
TELUS Employee
TELUS Employee

Hi, you can simply call the *611 automated service and you will have the option to restore your account from there. If not, a representative will be happy to do this for you. If not, you can always follow and DM @TELUSsupport.

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Jonathan
Advocate

Only takes a minute. Call the customer support line and have them unsuspend the account... I'm not 100% sure about this one, but I think you can do it yourself online as well.

Most Helpful
ET
TELUS Employee
TELUS Employee

Hi, you can simply call the *611 automated service and you will have the option to restore your account from there. If not, a representative will be happy to do this for you. If not, you can always follow and DM @TELUSsupport.

View solution in original post