Suspending service

[Laurel]

How easy is it to un-suspend service once a phone is found?

[ET · Accepted solution]

Hi, you can simply call the *611 automated service and you will have the option to restore your account from there. If not, a representative will be happy to do this for you. If not, you can always follow and DM @TELUSsupport.

[Jonathan]

Only takes a minute. Call the customer support line and have them unsuspend the account... I'm not 100% sure about this one, but I think you can do it yourself online as well.

[ET · Accepted solution]

Hi, you can simply call the *611 automated service and you will have the option to restore your account from there. If not, a representative will be happy to do this for you. If not, you can always follow and DM @TELUSsupport.