Problem is as described above. Over the past year, we’ve gone from being able to make calls and send non-iMessage texts no problem from anywhere in our house or neighbourhood. We’ve lived in the same area for 20 years, and been with Telus for most of that, and never had issues. However, the last year, reception quality has dropped to the point that incoming calls often aren’t received at all, and when a call connects it’s too choppy to maintain a conversation. Text messages often won’t send until we leave the house. My phone will typically show 2 bars throughout the house, however, and never fully drops reception despite the poor quality.
For reference, we live in the middle of Kelowna, BC, so it’s not like we are in a rural area at all. It’s also not just our phones, anyone that comes by has the same issue that has Telus as their carrier, regardless of platform. Using wifi works just fine (for iMessage, FaceTime, etc.). Is it time to switch carriers?