With all of the phones, the main issue has been that they all restart randomly, and yes I did make sure the scheduled restart option was off. The first one, the camera was a complete disaster and did not work properly, it would crash web pages, drop calls, shocked me (!); a laundry list of issues. The second one was better but the amount of restarts were worse- up to 6 times in a four hour period. When speaking to Samsung, they denied any known issues, where I got it from, they said that it was a software issue and not all were doing it. Thought I would try one more time with the third replacement before trying to find another brand to go with. After two days it was restarting itself as well and I had to start looking at options. They released a software update a couple of days ago and I have not had a restart for going on the third day so I am hopeful that the problem may have been fixed. My biggest frustration comes from having problems right from the start, the manufacturer's only solution is to have me send the brand new phone in to "get serviced" and being locked in for another 2 year term with a company that tells me that "we lose money every time you have to return the phone so we can't justify compensation for you, but we did allow you to exchange the first one past the 15 day period, so...". This does not seem right to me on either Telus nor Samsung's part, especially being a long time customer of both.